Fraud Investigations Analyst
Operations – Customer Operations / Remote
About the Opportunity ✍️
This is an opportunity for an ambitious senior fraud analyst to have a huge impact across the organization, while working in a complex and rapidly changing crypto environment. We are looking for someone with experience in online fraud prevention, including analytics and in-depth investigations. The main focus of this position will be to play a crucial role in preventing and reducing fraud.
What you will do
• Analyse and investigate suspicious transactions, patterns, and behaviours to detect and mitigate fraud in real time.
• Lead complex fraud investigations
• Develop and implement fraud prevention controls and strategies to minimize risk exposure.
• Monitor fraud detection tools and refine detection rules for optimal accuracy.
• Produce detailed reports on fraud metrics, activity, trends, and preventive measures.
• Liaise with internal departments to ensure alignment on fraud risk management.
• Stay up-to-date with emerging fraud trends and technologies.
• Provide training and mentoring to junior analysts and fraud prevention team members.
About You
As a Senior Fraud Investigations Analyst, you’ll be expected to work cross-functionally with different parts of the organization while maintaining a focus on fraud prevention, being someone who can analyse fraud threats, patterns and behaviours and mitigate them efficiently.
What you will need
• 5+ years of experience in fraud detection, prevention, and investigation, preferably in a financial or e-commerce environment.
• Strong knowledge of fraud detection tools, methodologies, and technologies.
• Experience with analysing large data sets and using data analytics tools.
• Strong understanding of the fraud and chargeback card scheme programmes.
• Excellent problem-solving skills with attention to detail and ability to thrive in a fast-paced, dynamic environment.
• Strong communication skills and ability to work effectively in cross-functional teams.
• Ability to lead and manage multiple fraud investigations simultaneously.
• Ability to effectively prioritise.
• Strong understanding of various fraud typologies.
• Experience in working within the cryptocurrency industry
• Advantageous: knowledge of machine learning or AI-based fraud detection systems.
Most importantly, though, you will embody the core principles that everyone here at the Chainbased lives by. Our “BLOCK Values” are at the heart of everything we do - and they are…
B - Be Hungry
L - Level Up
O - Own It
C - Crypto Curious
K - Kaizen
Chainbased Perks
Equity package 📈
Unlimited holidays 🏝
Paid parental leave 🍼
Annual training budget 💻
Home office setup allowance 🪑
Monthly budget to spend on our products 💰
Working in a disruptive and fast-growing industry where the possibilities are endless 🚀
Freedom, autonomy and responsibility 💪
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